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Carrier / Concierge Services


To ensure we continue to provide the finest tailor-made holiday experiences available, we are delighted to introduce Carrier Concierge. Every holiday that we create is undertaken with the utmost care and attention and this enhanced service allows us to help you with any additional requests and requirements you may have.

Wherever you travel there will almost certainly be a special event, such as a cricket match or concert that you wish to attend. Perhaps you are seeking to pre-book a table at the latest exclusive restaurant or make enquiries on what to do or places to go.

Introducing... Emma Cross

Emma has over 20 years' experience working in luxury travel and her wealth of knowledge and experience is here to guide and support you in creating unique and unforgettable memories of your own. From Backpacking around India, Thailand and Australia to soaking up the sun in the Maldives Emma has an extensive experience of worldwide holidays. Her time spent working can stretch from arranging a wine tasting tour on horseback to organising a private guide for a skiing holiday in Courchevel. So whether you are looking for an active winter break, an educational safari or a peaceful beach getaway, she will be happy to help. 



Our concierge can arrange standard services such as seating requests, spa treatments, golf tee-off times, ski lessons and equipment hire, diving, excursions, restaurant reservations, baby-sitting, car hire, limousine transfers. Emma is also highly experienced in sourcing and arranging more challenging requests from our clients, below are just a sample of the most recent concierge services that have been successfully delivered:

  • Private tours of the Colosseum and Vatican
  • Bedouin Desert Safari in Dubai
  • Ski with an Olympic team in Canada
  • VIP concert tickets in Las Vegas
  • Private ski instructors for children and adults
  • Ice driving in Val d'Isere
  • Cookery classes with a Michelin starred chef in Florence
  • Dune Bashing in Dubai
  • Private Yoga Lessons in Dubai
  • Jeep trips in The Grand Canyon
  • Fast track Universal passes in California
  • Secret tours of Venice
  • Renewal of vows ceremony in the Maldives
  • Private shopping guides around the souks in Morocco
  • Surprise birthday bush dinners on safari in Africa

If you would like Emma's help or advice, please get in touch on 0161 491 7588 or email [email protected] 

Concierge Private Dining